1. Introduction
These Terms and Conditions (“Terms”) govern your use of the https://vesselflag.com website and services (the “Service”) operated by Vessel Flag (“us”, “we”, or “our”).
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
2. Services Provided
Vessel Flag provides professional yacht and vessel registration services including:
- Flag state registration and documentation
- Maritime compliance consultation
- Registration renewal services
- Vessel documentation preparation
- Liaison with maritime authorities
Important: We act as intermediaries and consultants. We do not guarantee approval of any registration application. Final decisions rest with the relevant maritime authority.
3. Account and Eligibility
You must be at least 18 years old and have legal capacity to use our Service. When creating an account, you agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
4. Purchases and Payment
4.1 Payment Information
When purchasing services, you may be asked to provide:
- Credit/debit card information or bank account details
- Billing address
- Vessel information and documentation
- Identification and proof of ownership
4.2 Payment Authorization
You represent and warrant that:
- You have the legal right to use any payment method provided
- All payment information is true, correct, and complete
- You authorize us to charge the payment method for all fees incurred
By submitting payment information, you grant us the right to provide it to third-party payment processors for completing purchases.
4.3 Fees and Pricing
- All fees are quoted in the specified currency on our website
- Prices are subject to change, but changes won’t affect existing orders
- You are responsible for all applicable taxes and government fees
- Government filing fees and third-party fees are non-refundable
- Late payments may incur interest at 1.5% per month or the maximum allowed by law
4.4 Refunds
Refunds are governed by our separate Returns and Refunds Policy. Please review it before making a purchase.
5. Your Responsibilities
When using our vessel registration services, you agree to:
- Provide accurate information about your vessel and ownership
- Supply all required documentation promptly
- Disclose any liens or legal issues affecting the vessel
- Comply with all flag state requirements
- Authorize us to act as your representative
- Maintain valid vessel insurance as required
- Make timely payments for services and renewals
6. Intellectual Property
The Service and its content, features, design, and functionality are the exclusive property of Vessel Flag and protected by copyright, trademark, and other intellectual property laws.
You may not:
- Copy, modify, or distribute our content without permission
- Use our trademarks or branding without written consent
- Reverse engineer or decompile any part of the Service
- Remove copyright or proprietary notices
7. User Conduct
You agree not to:
- Violate any applicable laws or regulations
- Provide false or misleading information
- Infringe on intellectual property rights
- Use the Service for illegal purposes or money laundering
- Attempt unauthorized access to our systems
- Submit fraudulent vessel documentation
- Impersonate others or misrepresent your identity
Violations may result in immediate account termination and legal action.
8. Third-Party Links and Services
Our Service may contain links to third-party websites (flag registries, maritime authorities, payment processors, etc.). We have no control over and assume no responsibility for third-party content, privacy policies, or practices.
We engage third-party service providers for maritime authorities, surveys, translations, and document services. These providers access your information only to perform specific tasks and must maintain confidentiality.
We strongly advise you to read the terms and privacy policies of any third-party sites you visit.
9. Confidentiality
We maintain confidentiality of all non-public information and use it only for providing services. We may disclose information when:
- Required by maritime authorities for registration
- Compelled by legal process or law
- Necessary to comply with regulations
- Required to protect our legal rights
Our data practices are detailed in our Privacy Policy.
10. Warranties and Disclaimers
Our Commitment: We provide services with reasonable skill and care in accordance with industry standards.
DISCLAIMER: TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR PURPOSE, OR NON-INFRINGEMENT.
We do not guarantee:
- Approval of registration applications
- Specific processing times by authorities
- Uninterrupted or error-free service
- That defects will be corrected
- Specific legal, tax, or financial outcomes
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
We are not liable for indirect, incidental, or consequential damages including loss of profits, data, goodwill, or business interruption.
Our total liability shall not exceed the greater of:
- Amounts you paid us in the preceding 12 months, or
- €500
We are not liable for:
- Maritime authority decisions or delays
- Changes in maritime law
- Rejection of applications
- Government processing times
12. Indemnification
You agree to indemnify and hold harmless Vessel Flag from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your use of the Service
- Your violation of these Terms
- False or misleading information you provided
- Your violation of any laws or third-party rights
13. Termination
We may terminate your account immediately for:
- Breach of these Terms
- Fraudulent activity
- Non-payment
- Providing false information
- Illegal activities
Upon termination:
- Your right to use the Service ceases immediately
- We may delete your account and data
- Payment obligations for completed work remain
- Confidentiality and liability provisions survive
14. Dispute Resolution
Informal Resolution: Before formal proceedings, contact us at eagle-elite@email.com to resolve disputes through good-faith negotiations for at least 30 days.
Governing Law: These Terms are governed by the laws of [Your Jurisdiction].
Jurisdiction: Legal actions shall be brought exclusively in courts located in [Your Jurisdiction].
Time Limit: Claims must be brought within one (1) year after the cause of action arises.
15. Force Majeure
We are not liable for failure to perform due to circumstances beyond our control, including natural disasters, war, government actions, pandemics, telecommunications failures, or maritime authority delays.
16. General Provisions
Entire Agreement: These Terms, our Privacy Policy, and Refunds Policy constitute the complete agreement between you and Vessel Flag.
Waiver: Our failure to enforce any provision doesn’t waive that right.
Severability: If any provision is invalid, remaining provisions remain in effect.
Assignment: You may not assign these Terms. We may assign them without notice.
Notices: Notices will be sent to the email address you provided or posted on our website.
No Agency: These Terms don’t create a partnership, employment, or agency relationship.
17. Changes to Terms
We may modify these Terms at any time. For material changes:
- We’ll provide at least 30 days’ notice
- Notify you via email
- Post a notice on our website
- Update the “Last Updated” date
By continuing to use the Service after changes take effect, you accept the revised Terms. If you don’t agree, stop using the Service.
18. Maritime-Specific Provisions
Flag State Selection: We provide guidance, but you’re responsible for final selection and evaluating legal/tax implications.
Compliance: You remain responsible for ongoing flag state compliance, documentation, renewals, and international maritime conventions.
Vessel Information: You warrant all vessel information provided is accurate, complete, and based on official documentation. False information may result in registration denial and service termination.
19. Contact Us
For questions about these Terms, contact us:
Vessel Flag
Email: info@vesselflag.com
Website: https://vesselflag.com
Address: Solec 79A/20 00-402 Warsaw PL
Phone: +48 604 519 097
Acknowledgment
BY USING OUR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
Thank you for choosing Vessel Flag for your yacht registration needs.
